Privacy Policy

Privacy Policy
Last Updated: [July 1 2024]

Kaya Legal Consultancy Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you about how we collect, use, and share your personal data when you visit our website (https://kayalegal.co.uk/) or interact with us through any means of communication, and it will explain your privacy rights and how the law protects you.

1. Who We Are

Kaya Legal Consultancy Ltd is a company registered in the United Kingdom with company number 12956640, offering immigration services and consultancy. We are regulated by the Office of the Immigration Services Commissioner (OISC), and we abide by the OISC Code of Standards to ensure high professional and ethical standards in providing immigration advice and services.

Our contact details are:

2. Types of Data We Collect

We may collect the following categories of personal data:

  • Identity Data: such as your name, title, date of birth, gender, and immigration/travel history.
  • Contact Data: including address, email address, and telephone number.
  • Financial Data: billing address, bank account, and payment card details.
  • Technical Data: such as IP address, browser type, operating system, device, and website usage data.
  • Marketing and Communications Data: your communication preferences and any feedback you provide.

We may also collect Sensitive Data, such as race or ethnicity, religious or philosophical beliefs, health information (e.g., TB test results), criminal convictions, and asylum-related details in accordance with Article 9 of the UK GDPR.

3. How We Collect Your Data

We use various methods to collect personal data:

  • Direct Interactions: You may give us your personal data when you fill out forms, request information, or contact us.
  • Automated Technologies: As you interact with our website, we may collect Technical Data via cookies and similar tracking technologies.
  • Third Parties: We may receive personal data about you from third-party analytics providers such as Google Analytics.

4. How We Use Your Data

We use your personal data to:

  • Provide you with immigration advice and services.
  • Comply with legal and regulatory requirements.
  • Improve our services and website.
  • Communicate with you, including responding to your inquiries and providing updates on your case.
  • Send you marketing materials if you have opted to receive them.

5. Cookies

We use cookies and similar technologies on our website to collect information about your usage patterns and enhance your experience. You can manage or block cookies by changing your browser settings, but some website features may not function as intended without cookies.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of electronic transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

7. Your Legal Rights

Under the UK GDPR, you have the right to:

  • Request access to your personal data.
  • Request correction of your data if it is incomplete or inaccurate.
  • Request deletion of your data in certain circumstances.
  • Object to the processing of your data.
  • Request restriction of processing.
  • Data portability: Request transfer of your data to a third party.

You can exercise your rights by contacting us at info@kayalegal.co.uk. We aim to respond to all legitimate requests within one month.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. By OISC regulations, we retain client records for at least six years.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of third-party sites. We recommend reviewing the privacy policies of any third-party websites you visit.

10. Sharing Your Data

We may share your personal data:

  • With service providers who assist us in running our business.
  • To comply with legal obligations, including disclosure to public authorities.
  • During a business transaction, such as a merger or sale of assets.

11. Complaints

If you believe that your data protection rights have been breached, you can lodge a complaint with the Information Commissioner’s Office (ICO). However, we would appreciate the opportunity to resolve any concerns before you contact the ICO, so please reach out to us at info@kayalegal.co.uk in the first instance.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating this page. We encourage you to review this policy periodically to stay informed of any changes.

For any questions regarding this Privacy Policy or your personal data, please contact us at info@kayalegal.co.uk.